There is a scream here in New Zealand at the moment about the way psychometric testing is being used to select public servants and others for redundancy. And quite rightly, too. One aggrieved victim has already obtained a $15,000 settlement in the employment court over it.
As far as I am concerned psychometrics are pseudoscience. Some stranger gives you questions based on a pop-theory about human behaviours and characteristics. None of them fit how you think, but you fumble through anyhow.
Then this stranger, who has never met you before and is ignorant of you as a rounded person, informs you what sort of person you Really Are. You’re classified, pigeon-holed and put into your box. Or is that ‘place’?
I recall, years ago, being told what sort of person I was after such a test. When I objected, I was told this was because I was the sort of person who would object. Quite. There are words to describe people who follow this particular tautology.
What I object to is the arbitrariness. Most of these systems are based on how some psychologists imagine people should be. Yes, it fits some broad character archetypes. And people can usually see aspects of themselves in the results, once they’ve heard them (think about what that actually means).
But these tests are framed by the mind-set of those who create them – something defined by time and culture. A lot of psychometrics harks back to thinking of the early-mid twentieth century, with its mechanistic ways of deconstructing and classifying complex systems, notions of uniformity, and its arbitrary way of handling shades of grey.
Early twentieth century psychology was relentlessly guided by the period need to reduce and systematise humanity, just as the wider world was being systematised. Hence Jung’s work on psychological types and classifications which eventually fed into the Myers-Briggs reduction of complex human reality to just sixteen slots.
Psychometric testing is also culture-centric. The classic example is the IQ test posed in the 1920s to European migrants hoping to enter the US. They were stopped at Ellis Island and tested. One of the questions was a drawing of a house without a chimney; add the missing item. To those brought up in Eastern Europe the missing item was a cross over the door. But that wasn’t the right answer, and they missed other culturally-framed questions the same way – ergo, they were morons, and sent away again. Some were killed by the Nazis, a few years later.
But the limits of psychometric testing hasn’t stopped adoption by corporates. Why? Because these tests classify people in ways that can be enumerated, like accounts. And it’s attracted a lot of pseudo-science – even from people with qualifications in psychology – who have filled the market with ingenious, glib and corporate-friendly systems for fitting people into trendy theory. ‘Hey, here’s a test for reducing the human condition to twenty questions and four character types arrayed in a polyhedron.’
I have put much of my adult life into trying to understand the human condition – how it has framed history, how it frames us now; and I think one of our faults is our ability to over-rationalise and lead ourselves down fantasy paths.
Psychometrics. Useful tool – or arbitrary systems for pigeon-holing people that we’ve inherited from an early-mid twentieth century that also brought us eugenics? Your thoughts?
Copyright © Matthew Wright 2013