When outsourcing goes bad – a cautionary tale
Back when I was working in a corporate communications office the buzz-word was ‘outsourcing’. Anything other than ‘core business’ (which was never fully defined) could be dispensed with in favour of ‘service providers’. That didn’t mean the work went away, but this ‘rightsizing’ did mean that everybody’s job was suddenly under threat, as loyal and … More When outsourcing goes bad – a cautionary tale
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